Senior Account Manager Wanted

We are seeking a Senior Account Manager to join our growing team at EBY.

Our mission is to be imaginative and deliver creative and effective ideas that ultimately deliver results for our clients. To achieve these goals, we are committed to celebrating our diverse voices and creating an environment that reflects the many communities we reach. With steady growth and a stable structure, EBY has emerged from COVID in a strong position and is ready to capitalise on the opportunities presented in the new business landscape.

Job description – Senior Account Manager


EBY is an established full-service marketing agency. Based in South Staffordshire and trading since 2001, we have a roster of international and UK based B2B and B2C clients, ranging from SMEs to global multinationals.

With a 12-strong team of designers, developers, digital specialists and account managers, we now need a Senior Account Manager to continue to build relationships between clients and the agency. This is a vital role as this individual will ensure that we meet our client’s needs and create brand and marketing outputs we’re all proud of and positively impact our clients’ business.

You will need to be a creative problem solver, be able to manage internal and external comms, have an eye for detail and have the tenacity to drive projects to completion.

The role will require a broad knowledge and a high standard of online and offline marketing channels and tactics. You will be working on activity as varied as product launches, creating new websites or managing events.

The role
• Managing the client relationship of a selection of accounts through effective communication, problem-solving and responding to requests
• Taking client briefs and communicating the requirements to creatives, designers, copywriters and other agency partners
• Scoping of projects, writing project/campaign proposals
• Presenting and selling creative work (some pitch work may also be required)
• Developing timing plans, ensuring that project deadlines and budgets are met, communicating and seeking approval of any changes to these
• Managing the work and output of other team members, e.g. proof checking etc.
• Identifying ways to grow client accounts through new business opportunities
• Keeping the team and the client up to date with helpful knowledge and insights
• Maintaining accurate records of meetings, decisions and subsequent actions
• Quoting and managing budgets; drafting invoices
• Performing client reviews; in collaboration with other team members, reporting on work/campaign performance and KPIs

Core skills
• Full awareness of creative processes and techniques – including digital platforms
• Personable, professional and able to work effectively with a variety of different people
• Exceptionally well organised, with strong attention to detail and time management skills
• Effective communicator, both verbally and in writing
• Persuasive, able to sell work and ideas and respond positively to feedback
• Flexible and able to solve problems
• Resilient and positive in difficult situations
• Able to juggle competing demands and manage deadlines effectively

Posted on: 3 February, 2022 | UnderRecruitment |